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Frequently asked
Is a UPS a must for a camera system?
It is not a must, but you need one if you do not want recording to stop when the power goes out. The UPS's power rating and battery time are chosen according to the number of cameras and how long outages last.
One of my cameras shows no picture after the rain. What should I do?
First, try turning the recorder off and on again. If only that camera is down, water may have got into the junction box; call us instead of opening the box yourself, as handling a wet connection while it is live is dangerous.
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